1. Data Controller
‍This Privacy Notice applies to the services provided by Nexterra RelocationAssistance (“we,” “us,” or “our”), with operations in Querétaro, Mexico.
We are responsible for the collection, use, and protection of yourpersonal data.

Contact: Armando Robles
Email: info@nexterra-mx.com
Website: www.nexterra-mx.com

‍2. Personal Data We Collect
‍We may collect the following personal data:
‍
‍Identification Data
- Full name
- Nationality
- Date of birth
- Passport information
‍
‍Contact Information
- Email address
- Phone number
- Address (in Mexico or abroad)
‍
‍Immigration and Legal Information
- Residency status
- Immigration documents
- Family information (when required for legal processes)
‍
‍Financial Information (when applicable)
- Proof of income
- Bank statements (only when necessary for immigration or housing processes)
‍
‍Sensitive Data (only when strictly necessary)
- Health-related information (for insurance or medical coordination services)

‍3. Purpose of Data Processing
‍Your personal data will be used for the following purposes:
‍
‍Primary Purposes (necessary for our services):
- Providing relocation and immigration support services
- Coordinating housing searches and real estate services
- Assisting with visa and residency applications
- Connecting you with service providers (legal, medical, educational, insurance)
- Communication related to your case or services

‍Secondary Purposes (optional):
- Marketing communications
- Service updates or promotions

You may opt out of secondary purposes at any time.

‍4. Data Sharing
‍We may share your data with:
- Immigration attorneys
- Real estate agents and agencies
- Insurance providers
- Healthcare professionals
- Educational institutions
- Government authorities (when required by law)

All third parties are required to handle your data in accordance with applicable privacy laws.
We do not sell your personal data.

‍5. International DataTransfers
‍Given the nature of our services, your data may be transferred across borders (e.g., between Mexico, the United States, and other countries).
We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

‍6. Data Security
‍We implement administrative, technical, and physical safeguards to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or destruction

‍7. Your Rights (ARCO +GDPR-aligned)
‍You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Cancel your data (when legally applicable)
- Object to its use
- Request limitation of processing
- Request data portability (where applicable)

To exercise these rights, contact us at:
info@nexterra-mx.com

‍8. Data Retention
‍We retain your data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes

‍9. Cookies and TrackingTechnologies
‍Our website may use cookies to improve user experience and analyze traffic.
You may disable cookies through your browser settings.

‍10. Changes to This PrivacyNotice
‍We reserve the right to update this Privacy Notice at any time.
Updates will be published on our website with the corresponding date.